Shipping Policy at MagicCrystals.com

Last Updated: DEC 8TH, 2022

Fast Shipping

Orders are shipped from our retail location in Miami, FL, Monday - Friday 10 a.m. - 5:00 p.m., except when a Federal Holiday prevents pick up. Your order will be carefully picked, packed, and shipped so that your products arrive quickly and are undamaged.

UPS 2nd Day delivery time
UPS 2nd Day:  UPS 2 Day shipping, as the name suggests, is a two-day delivery service and it will result in your items arriving at the recipient’s address two WORKING days after the courier receives them. If you are a recipient, it is important not to count any processing days that the business dispatching the items might need to find and package them.  Orders are shipped from our retail location in Miami, FL, Monday - Friday 10 a.m. - 5:00 p.m., except when a Federal Holiday prevents pick up.

 

Free Shipping Promotion: 

MagicCrystals.Com offers FREE SHIPPING ON ALL DOMESTIC ORDERS OVER $50  (Exclusions Apply).

***IMPORTANT Exclusions***

Shipping will be determined after checkout and will be invoiced separately for LARGE and UNIQUE PIECES. Products that DO NOT qualify for the Free Shipping Promotion are carefully specified in the "Shipping Tab" as well as under the Product Description in the "Piece Specifications" Tab for given product.

Please provide contact information once the order is placed. Available for pick up (Miami, FL). 

We are not responsible for items that arrive damaged, delayed, or lost during shipping that is in excess of your insurance coverage. We highly suggest that you purchase additional coverage for high-value purchases.

International Shipping for large items is not available at this moment.

Track Your Order

When your order is packaged, you will be sent a Shipping Confirmation via text or email, depending on which option you choose. Your Shipping Confirmation Notification will include a Tracking Number for your order. By clicking on the Tracking Number, you will be taken to the website of the Shipping Carrier handling your delivery, you can see where your package is at any time, and when it is estimated to be delivered by the carrier you choose at Checkout.

Once the carrier picks up your package from our retail location in Miami, FL, it is out of our control, and we will rely on the same Tracking Number sent to you to tell us where your package is.

You can also find your Tracking Number by logging into your Store Account, going to your order history, and selecting the desired order . It will show your Tracking Number, which you can click on to see where your package is with the Shipping Carrier.

Delivery Confirmation

When your package is delivered, you will receive a Delivery Confirmation from us. If you haven't; check your Spam or Junk folder. If you still can't locate the Confirmation Email, kindly contact us with your order number, name and last name and we will update you on your order.

My item has been delivered to the incorrect mailbox or stolen delivery?

We are not responsible for misplaced/stolen items after delivery (for example, after delivery of the mailbox). We will ensure that the items are delivered to your address based on the information provided by the logistics company by the customer. Please contact USPS about any misplacement of your package. If the package is returned to sender, we will gladly assist you with the process, the customer will bear the new shipping cost to reship the package.

Service Standards Maps

Service originating in USA 33032 with USPS First-Class Parcels:

Service originating in USA 33032 with USPS First-Class Parcels at MagicCrystals.com

 

Questions About Your Order

If you have any questions or special requests regarding shipment of your order, please first check your Tracking Number and Notifications. If you have further questions, you can always reach us Monday thru Friday 10:00 a.m - 5:00 p.m Eastern Time.

Contact form

  • MERCURY RETROGRADE STARTS TODAY!

    MERCURY RETROGRADE STARTS TODAY!

    The last Mercury Retrograde of 2022 is here, and we have created the PERFECT Mercury Retrograde Crystal Set. Shop Here: Mercury Retrograde Crystal Set WHAT IS MERCURY RETROGRADE AND WHAT DOES...

    MERCURY RETROGRADE STARTS TODAY!

    The last Mercury Retrograde of 2022 is here, and we have created the PERFECT Mercury Retrograde Crystal Set. Shop Here: Mercury Retrograde Crystal Set WHAT IS MERCURY RETROGRADE AND WHAT DOES...

  • 2023 Crystals for Goal Setting, Perseverance, and Growth-MagicCrystals.com

    2023 Crystals for Goal Setting, Perseverance, a...

    What are your intentions for 2023? With just 4 days left until the new year begins, it's time to gather the powerful tools you need to say goodbye to 2022 and hello...

    2023 Crystals for Goal Setting, Perseverance, a...

    What are your intentions for 2023? With just 4 days left until the new year begins, it's time to gather the powerful tools you need to say goodbye to 2022 and hello...

  • Ways To Use, Cleanse and Activate Your Crystal Gemstone Jewelry - Magic-Crystals

    Ways To Use , Cleanse and Activate Your Crystal...

    In today’s blog, we are going to share with you Ways To Use , Cleanse and Activate Your Crystal Gemstone Jewelry!  So you have decided to purchase your crystal jewelry piece,...

    Ways To Use , Cleanse and Activate Your Crystal...

    In today’s blog, we are going to share with you Ways To Use , Cleanse and Activate Your Crystal Gemstone Jewelry!  So you have decided to purchase your crystal jewelry piece,...

1 of 3